Please note that due to our inventory the last spare part shipment this year can take place on 14.12.2018. Orders must therefore be received by 13.12 to ensure delivery before Christmas.
Impulse motors are an exception to this rule. These can be ordered until Thursday 20.12.2018 12.00 and will be shipped until Friday 21.12.2018.
Defective batteries and/-or chargers (supplier BMZ) can be easily reported by this online form
ATTENTION! PLEASE REPORT THE BATTERY AND THE CHARGER TOGETHER IF THERE IS A LOADING ERROR.